SHIPPING AND DELIVERY
Sunday Bars Chocolate, based in Los Angeles, California, specializes in crafting premium mushroom-infused chocolate bars. Combining the rich flavors of gourmet chocolate with the unique benefits of medicinal mushrooms, we create delicious, health-conscious treats. Our commitment to quality and innovation has made us a favorite among wellness enthusiasts and chocolate lovers alike. At Sunday Mushroom Chocolate Bar, we understand that our customers eagerly anticipate the arrival of their delicious and nutritious chocolate bars. That’s why we strive to make our shipping and delivery process as smooth, efficient, and reliable as possible. This page provides comprehensive information about our shipping policies, methods, and delivery times to ensure you know exactly what to expect when you place an order with us.
SHIPPING POLICY
We are committed to delivering your Sunday Mushroom Bars Chocolate products quickly and securely. Our shipping policy is designed to offer flexibility, convenience, and peace of mind.
DOMESTIC SHIPPING
We offer shipping to all 50 states within the United States. Our domestic shipping options include:
Standard Shipping: Typically takes 1-2 business days, depending on your location.
Expedited Shipping: Typically takes 1-2 business days.
Overnight Shipping: Typically delivered by the next business day.
All orders are processed within 1 business day, including weekends and holidays. Orders placed on weekends or holidays will be processed like any other day.
INTERNATIONAL SHIPPING
Sunday Mushroom Chocolate Bar proudly ships worldwide. International shipping options vary based on destination, and delivery times can range from 2-4 business days. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Shipping Rates
Shipping rates are calculated based on the weight of your order and the shipping method selected. During the checkout process, you will be provided with an estimate of your shipping costs. For orders over a certain amount, we offer free standard shipping as a token of our appreciation for your business.
Packaging
We take great care in packaging our chocolate bars to ensure they arrive in perfect condition. Each order is packed in insulated packaging with cooling elements when necessary to maintain the quality and freshness of the chocolate, especially during warm weather months. Our packaging is also eco-friendly, aligning with our commitment to sustainability.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your delivery and know exactly when to expect your delicious Sunday Mushroom Chocolate Bars. You can track your order through our website or the carrier’s tracking portal.
Delivery Times
We aim to deliver your order as quickly as possible. The estimated delivery times are as follows:
Standard Shipping: 1-2 business days
Expedited Shipping: 1-2 business days
Overnight Shipping: Next business day
International Shipping: 2-4 business days
Please note that these are estimated delivery times and actual delivery may vary due to factors such as carrier delays, weather conditions, and customs processing for international orders.
Address Accuracy
To ensure timely and accurate delivery, please double-check your shipping address when placing your order. Incorrect or incomplete addresses may result in delays or undeliverable packages. If you realize there is an error in your shipping address after placing your order, please contact our customer service team immediately to make the necessary corrections.
Delivery Issues
If you experience any issues with your delivery, such as a delayed or lost package, please contact our customer service team as soon as possible. We will work with the carrier to resolve the issue and ensure you receive your order promptly. Our goal is to provide excellent customer service and ensure your satisfaction with every purchase.
Returns and Exchanges
We take pride in the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your Sunday Mushroom Chocolate Bar order, please refer to our return and exchange policy:
Returns: We accept returns of unopened and undamaged products within 30 days of purchase. Please contact our customer service team to initiate a return and receive instructions on how to send back the product. Refunds will be issued to the original payment method once we receive and inspect the returned items.
Exchanges: If you receive a damaged or incorrect item, please contact us immediately. We will arrange for a replacement to be sent to you at no additional cost.
Customer Service
Our customer service team is here to assist you with any questions or concerns you may have regarding your order, shipping, or delivery. You can reach us via email, phone, or through our website’s contact form. We are dedicated to providing prompt and helpful responses to ensure your experience with Sunday Mushroom Chocolate Bars is exceptional.